Shipping Policy

Free Ground Shipping Limited Time Offer! Receive free FedEx Ground Shipping on all orders above $35 when shipped within the Continental USA.  (FedEx Ground Shipping normally takes 3-5 business days.)

Shipping
Products are shipped via FedEx or U.S. Priority Mail where possible. We do not ship to P.O. Boxes or any address outside the United States. All addresses must be a physical address. Any order submitted with a P.O. Box address will be placed on hold until a non-P.O. Box address can be obtained via email.

We offer a variety of shipping options - whether you prefer Ground or require Next Day Air. Please be sure to specify shipping method at the time of purchase.

Shipping Standards Products are shipped directly from Herbalife warehouses and follow Herbalife's Standard Operating Procedures. General shipping standards are provided below to better serve your expectations and ensure consistent quality service.

• Orders leave the warehouse within 24 hours of processing during business days.
• Once your order has been submitted, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct.
• Orders SHIPPED on a Friday using FedEx Next Day Shipping or 2 Day Shipping, will arrive Monday or Tuesday respectively (Next business day.) Orders shipped with FedEx Next Day Shipping will arrive by 3:00pm the next business day.

Note: Warehouse shipping days are Monday - Friday. All orders will be shipped on the next business day, whenever possible.

FEDEX STANDARD GROUND SHIPPING (3-5 Business Days) - delivers Tuesday - Saturday
FEDEX 2 DAY SHIPPING (2 Business Days)- delivers Monday - Friday
FEDEX NEXT DAY SHIPPING (1 Business Day) - delivers Monday - Friday
 
Backordered Items

• Occasionally popular items are backordered at the Herbalife warehouse. Unfortunately, we are not informed beforehand if an item is on backorder. Backordered items cannot be cancelled or expedited once the order is sent to Herbalife Warehouse.
• Backordered items will be shipped USPS (or priority shipping if this was chosen on the original order at no additional cost).
• If the backordered item was part of a larger overnight/2nd day shipping order, we cannot give you credit for the extra shipping charges for the partial order, since Herbalife does not credit us.

Alaska, Hawaii and U.S. Territories

• All orders shipped outside of continental 48 states are subjected to additional surcharge due to shipping via air: FedEx Ground $3.75, FedEx 2Day $4.75, FedEx Standard Overnight $6.00.
• U.S. territories include American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands